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Course Information

Administrative Professional (ETO 893)

Term: 2020-2021 AY Continuing Ed Academic Year

Faculty

TBA TBA
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Description

To be a successful administrative professional, you must possess the skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take teh CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowldege to effectively work as an administrative assistant in fields including education, technology, government, and medicine.

In this course, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology. You'll gain evvent and project m