Effective Customer Service (BUS 106)

Term: 2018-2019 AY Spring

Faculty

Kristie L KelleyShow MyInfo popup for Kristie L Kelley

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Schedule

Mon, 6:00 PM - 9:00 PM (1/14/2019 - 5/6/2019) Location: NMCC CHR 208-1

Description

A loyal customer base is one of an organization’s most important assets. This course covers the concepts and skills needed for success in business careers. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Prerequisite(s): None Corequisite(s): None