Effective Customer Service (BUS 106)

Term: 2014-2015 AY Spring

Faculty

Beth L HummelShow MyInfo popup for Beth L Hummel

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Schedule

Tue-Thu, 1:00 PM - 2:15 PM (1/13/2015 - 5/12/2015) Location: NMCC CHR 206

Description

A loyal customer base is one of an organization’s most important assets. This course covers the concepts and skills needed for success in business careers. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Prerequisite(s): None Corequisite(s): None